Steps to Get Details on the Purchase Made by Customer:
Step 1: Access Your Profile
When a customer purchases an item, a corresponding order is created, and its entry is added to the sales page. To access it, click on your profile icon in the top-right corner of the screen, then select "Inquiry Inbox."
Step 2: Navigate to the Sales Section
From the menu, select the "Sales" option. This will display a list of all purchases made by customers.
Step 3: View Purchase Details
In the sales section, locate the purchase you want to view. Click on the "Update" button next to the purchase to access its details.
Step 4: Now you will see Purchase Details here.
Step 5: Access Purchase Details from Conversation
In addition to the Sales page, you can also access the purchased product details directly from the conversation. When a customer places an order, a corresponding order is created. Simply click on the order linked to the purchased product, and you’ll see the purchase details right within the conversation.
Note:- As a seller, you can update the order status to indicate whether it is "Ready to Dispatch" or "Shipped."
Need Help?
If you encounter any issues, feel free to reach out to the Wescover support team at communication@wescover.com for assistance.