Manage your orders, custom enquiries, liked items, messages, collections, and more — all from one place.
We’ve launched the Wescover Buyer Dashboard to make it easier for buyers to manage their activity on Wescover.
From your Dashboard, you can quickly see your active and completed orders, track custom enquiries, view liked items, check your wallet balance, communicate with creators, continue purchases, explore collections, and discover new creators.
This guide walks you through everything you can do from your Wescover Buyer Dashboard.
How to Access Your Dashboard
Follow these simple steps to access your Buyer Dashboard:
Log in to your Wescover account using your credentials.
Click on your profile name in the navigation menu.
Select Dashboard from the menu.
You’ll be taken to your Buyer Dashboard, where you can view and manage your Wescover activity.
What Can You See on Your Dashboard?
Your Dashboard gives you an overview of your Wescover activity through several key sections and metrics.
You can see your key Wescover activity counts at a glance, including how many orders are active or completed and how many items or creators you’ve connected with.
Active Orders – See how many orders are ready to ship.
Completed Orders – See the total number of shipped orders
Ongoing Custom Enquiries – See how many custom enquiries you currently have in progress with creators.
Liked Items – See how many items you’ve liked while browsing Wescover.
Creators Connected – See how many creators you’ve connected or interacted with on Wescover.
Wallet Balance – See your current available balance in your Wescover wallet.
These metrics give you a quick snapshot of your activity without having to visit different sections of the platform.
1. Track Your Orders
The Orders section allows you to keep track of your purchases and order activity.
You can view your orders and their current status directly from your Dashboard.
How to view an order
Go to the Active Orders section on your Dashboard.
Here, you can see the status of your orders, such as whether an order has been shipped, delivered, or is at another stage.
If you want to view more details about an order or communicate with the creator, click on the order.
You’ll be redirected to the order details page.
From there, you can review the order information and communicate directly with the creator.
This makes it easy to stay updated and communicate with the creator about your order whenever needed.
2. Manage Pending Actions
The Pending Actions section helps you stay on top of anything that requires your attention.
Here, you can see orders where an action is currently pending from your end.
How to take action
Go to the Pending Actions section.
Select the order that requires your attention.
Click on the order to open its details.
Complete the required action or communicate with the creator through the order page.
Keeping an eye on this section can help you avoid missing important steps related to your orders.
3. Track Your Custom Enquiries
You can track your ongoing custom enquiries directly from your Dashboard.
The Dashboard gives you an overview of your custom enquiries so you can easily follow up on your conversations and stay updated on their progress.
Click on any enquiry to open the relevant details and continue communicating with the creator.
Once a custom enquiry is paid, it will automatically move to the Active Orders section, making it easy to track your paid order along with your other active orders.
4. View Your Liked Items
The Liked Items section lets you easily find products you’ve previously liked on Wescover.
You can revisit these items whenever you’re ready to explore them further.
To view a liked item:
Go to the Liked Items section.
Select the item you’re interested in.
Click on the item to open its product page.
From the item page, you can learn more about the product and buy or enquire about it.
This makes it easy to return to pieces that caught your eye while browsing Wescover.
Ready to Checkout?
Sometimes you may visit an item, start the process of buying it, and leave before completing your purchase.
The Ready to Checkout section helps you pick up where you left off.
Here, you’ll find items you previously visited and intended to purchase but haven’t purchased yet.
How to complete your purchase
Go to the Ready to Checkout section.
Find the item you want to purchase.
Click Buy This Now.
You can then quickly continue with the purchase process.
It’s an easy way to return to products you were already considering without having to search for them again.
View Your Collections
The Collections section lets you access your saved collections in one place.
You can browse the collections you’ve created and revisit the items you’ve organized for future inspiration, projects, or purchases.
Stay Connected with Messages
The Messages section brings your creator conversations together in one place.
Here, you can see the orders conversations you’re currently communicating through.
To continue a conversation:
Open the Messages section.
Select the order or conversation you want to view.
You’ll be redirected to the relevant order page.
Continue your conversation with the creator.
Whether you’re discussing an order, asking a question, or following up with a creator, you can easily continue the conversation from here.
Discover More Creators
Looking for something new?
The Discover section helps you explore more creators and their unique items available on Wescover.
Browse through products from independent creators and discover one-of-a-kind art and design pieces for your next project or space.
Join the Wescover Trade Program
If you’re an interior designer, architect, or other eligible trade professional and you’re not currently part of the Trade Program, you can join directly from your Dashboard.
Unlock Trade Benefits
The Wescover Trade Program gives trade buyers access to benefits designed specifically for professionals, including:
Trade pricing
Sample ordering
Direct billing
To get started, click Unlock Trade Benefits and follow the steps to join the Trade Program.
Refer a Friend to Wescover
Love discovering unique art and design on Wescover? Share it with your friends.
Use the referral option to share Wescover with friends and help them discover one-of-a-kind art and design from independent creators.
You can share Wescover in two easy ways:
Copy the referral link and share it directly with your friends.
Share via social media using the available social sharing options.
Refer a Creator
Know a talented artist, designer, or maker who should be on Wescover?
You can invite them to join Wescover and help grow our community of independent creators.
How to refer a creator
You can:
Copy the referral link and send it directly to the creator.
Share via social media using the available sharing options.
Help talented creators reach new buyers and become part of the Wescover community.
Need Help? Visit the Support Section
We’re here to help whenever you need us.
The Support section gives you access to helpful resources and ways to get in touch with our team.
You can find:
FAQs
Have a quick question?
Visit the FAQs section to find answers to commonly asked questions about using Wescover.
Help Center
Looking for more detailed information?
Click Help Center to browse helpful articles and guides covering different aspects of using Wescover.
Contact Support
Can’t find the answer you’re looking for?
Use Contact Support to send your questions or concerns directly to our support team. We’re always happy to help.
Account Settings
You can also access your Account Settings to manage and update your account preferences and information.
Need help?
If you run into any issues, you can reach out to the Wescover support team at communication@wescover.com and we’ll be happy to assist you.