How To Be Successful On Wescover
In this article:
Sell bespoke commissions & products
Wescover Trade Program
Setup Stripe to receive payments
Use our chat to communicate with customers directly
Sell Bespoke Commissions & Products
Wescover supports both bespoke commissions and products. We also support customization of products. Buyers can purchase products directly with one-click check out, and they can send you an inquiry if they’re interested in creating something custom.
Commissions
For commissions, we suggest adding your portfolio of past projects so our users can inquire about creating something similar. If a user is interested in a previously sold piece, you can use our chat feature to discuss creating a new commission.
Send images, attachments, and use our phone call feature, all from your inquiry inbox.
When a buyer is ready to purchase, click on Create Quote and fill out the order details for full payment or a 50% deposit.
Made to Order & In Stock Products
For products that are made to order or available in stock, make them purchasable easily and directly on Wescover:
Create Buy Now listings so buyers can add your work to their cart
Export your product CSV if you sell your work on e-commerce platforms like Squarespace, Wix, or Etsy, and we can create your product listings on Wescover using the CSV
Click here if you use Shopify. We’ve integrated with Shopify, so you can add Wescover as a sales channel and seamlessly connect your shop
Keep your listings up to date
Always include product details like lead time, dimensions and weight
If a buy-now item is no longer available or no longer in production, mark it Unavailable
Add all of your product variants and the corresponding images, so buyers know exactly what they’re purchasing
Add tags in your Product Selling Details so your products appear in relevant searches
Wescover Trade Program
We’re focusing on our growing Trade Program, which includes residential, commercial, and hospitality firms. We vet each professional who applies to join the program, and they get access to trade pricing offered by creators, as well as incentives offered by Wescover.
Add Your Trade Discount
85% of trade buyers purchase from the same creator on Wescover, so they're more likely to be repeat customers. This is why we highly encourage creators to add trade pricing and make sure all of your listings include detailed professional photos, pricing, lead time, and dimensions, which are crucial for trade members to engage.
Recognizing Trade Inquiries
You will be able to see if a trade member sends you an inquiry. Inquiries from buyers who are a part of Wescover's trade program are denoted with a turquoise star next to their name in the inquiry:
How to Enable Your Trade Discount
Add your trade discount in your Account Settings. Your trade pricing will be visible to our members when they’re logged in to their Trade accounts and will automatically be applied at check out for “buy now” items. See how to enable your trade discount here: Trade Program FAQ
Refer Your Trade Contacts
Invite design professionals to our Trade program, and give them $200 off their first purchase on your page and lock in 5% commission on all of their orders. You can find your referral link on the Account Settings page listed in your drop down menu.
We’ve found that this is a great way for creators to re-engage with past potential trade buyers, by sharing your portfolio on Wescover with them and an extra $200 discount on their first purchase with you. Needless to say, the more you sell on Wescover the more you will be promoted on our site and in our ads, so it’s a great way to grow traction on Wescover. Read more about our Trade Referral Program here
Set Up Stripe to Receive Payments
Onboard to Stripe, our payment processor, as soon as you join so that you’re ready to request your first payment.
Set up your Stripe account from the link at the top of your Account Settings.
Please note:
Stripe takes ~3% processing fee on the total transaction
Your very first payout from Stripe will take about 1 week to be processed. After that, payouts will reach your account right after a sale is made
Learn more here: Stripe FAQ
Use our Chat to Communicate with Customers Directly
As an active seller in our Marketplace, you’ve agreed to keep all communication on Wescover. Please do not share your contact information or send buyers to find additional information on other sites. If you need help replying to an inquiry, or adding more details to your profile, you can contact our team.
Keep Conversations on Wescover
Keeping sales on Wescover will increase your visibility on our site. The more activity there is on your listings, the more our site and ads will promote your work.
Keeping the conversation on Wescover will also allow us to support the sale. Our trade team is constantly in touch with our trade buyers and helping our creators convert sales.
Use our chat feature to:
Make phone calls to customers using our voice call feature
Send files if you need to share images or more information
Set reminders to follow up with customers
Send custom quotes
Each inquiry will have the quote button and the Wescover voice call feature.
Learn more here: Communicate with Customers Directly with Wescover Chat
Questions or concerns? Contact us by clicking Contact Support on the top right of your dashboard or email community@wescover.com.


