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Creators - How to Be Successful on Wescover

Written by Uly

How To Be Successful On Wescover

In this article:

  • Sell bespoke commissions & products

  • Wescover Trade Program

  • Setup Stripe to receive payments

  • Use our chat to communicate with customers directly


Sell Bespoke Commissions & Products

Wescover supports both bespoke commissions and products. We also support customization of products. Buyers can purchase products directly with one-click check out, and they can send you an inquiry if they’re interested in creating something custom.

Commissions

For commissions, we suggest adding your portfolio of past projects so our users can inquire about creating something similar. If a user is interested in a previously sold piece, you can use our chat feature to discuss creating a new commission.

Send images, attachments, and use our phone call feature, all from your inquiry inbox.

When a buyer is ready to purchase, click on Create Quote and fill out the order details for full payment or a 50% deposit.

Made to Order & In Stock Products

For products that are made to order or available in stock, make them purchasable easily and directly on Wescover:

Keep your listings up to date


Wescover Trade Program

We’re focusing on our growing Trade Program, which includes residential, commercial, and hospitality firms. We vet each professional who applies to join the program, and they get access to trade pricing offered by creators, as well as incentives offered by Wescover.

Add Your Trade Discount

85% of trade buyers purchase from the same creator on Wescover, so they're more likely to be repeat customers. This is why we highly encourage creators to add trade pricing and make sure all of your listings include detailed professional photos, pricing, lead time, and dimensions, which are crucial for trade members to engage.

Recognizing Trade Inquiries

You will be able to see if a trade member sends you an inquiry. Inquiries from buyers who are a part of Wescover's trade program are denoted with a turquoise star next to their name in the inquiry:

How to Enable Your Trade Discount

Add your trade discount in your Account Settings. Your trade pricing will be visible to our members when they’re logged in to their Trade accounts and will automatically be applied at check out for “buy now” items. See how to enable your trade discount here: Trade Program FAQ

Refer Your Trade Contacts

Invite design professionals to our Trade program, and give them $200 off their first purchase on your page and lock in 5% commission on all of their orders. You can find your referral link on the Account Settings page listed in your drop down menu.

We’ve found that this is a great way for creators to re-engage with past potential trade buyers, by sharing your portfolio on Wescover with them and an extra $200 discount on their first purchase with you. Needless to say, the more you sell on Wescover the more you will be promoted on our site and in our ads, so it’s a great way to grow traction on Wescover. Read more about our Trade Referral Program here


Set Up Stripe to Receive Payments

Onboard to Stripe, our payment processor, as soon as you join so that you’re ready to request your first payment.

Set up your Stripe account from the link at the top of your Account Settings.

Please note:

  • Stripe takes ~3% processing fee on the total transaction

  • Your very first payout from Stripe will take about 1 week to be processed. After that, payouts will reach your account right after a sale is made

  • Learn more here: Stripe FAQ


Use our Chat to Communicate with Customers Directly

As an active seller in our Marketplace, you’ve agreed to keep all communication on Wescover. Please do not share your contact information or send buyers to find additional information on other sites. If you need help replying to an inquiry, or adding more details to your profile, you can contact our team.

Keep Conversations on Wescover

Keeping sales on Wescover will increase your visibility on our site. The more activity there is on your listings, the more our site and ads will promote your work.

Keeping the conversation on Wescover will also allow us to support the sale. Our trade team is constantly in touch with our trade buyers and helping our creators convert sales.

Use our chat feature to:

  • Make phone calls to customers using our voice call feature

  • Send files if you need to share images or more information

  • Set reminders to follow up with customers

  • Send custom quotes

Each inquiry will have the quote button and the Wescover voice call feature.

Questions or concerns? Contact us by clicking Contact Support on the top right of your dashboard or email community@wescover.com.

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